Privacy Policy

Last Updated: October 2025

1. Introduction

Welcome to Blue Crystal Consult.
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.bluecrystalconsult.co.uk or contact us through any of our communication channels.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Blue Crystal Consult
Address: 167–169 Great Portland Street, London, W1W 5PF, United Kingdom
Email: info@bluecrystalconsult.co.uk
Phone: +44 75 5100 0035

We act as the Data Controller of your personal data under applicable data protection laws.

3. Information We Collect

We may collect and process the following types of information:

  1. Personal Information:
    1. Name
    2. Email address
    3. Phone number
    4. Company name and job title (if applicable)
  2. Technical Information:
    1. IP address
    2. Browser type and version
    3. Device type and operating system
    4. Referring website and pages visited
  3. Usage Information:
    1. Interactions with our website, such as forms submitted or pages viewed
    2. Communication preferences

4. How We Collect Information

We collect personal data in the following ways:

  • When you fill out forms on our website (e.g., contact or enquiry forms)
  • When you communicate with us by email or phone
  • Through cookies and analytics tools that track website usage

5. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide services you request
  • Improve our website and services
  • Send you updates or marketing communications (only if you have consented)
  • Comply with legal or regulatory obligations

We will never sell or rent your personal information to third parties.

6. Legal Basis for Processing

We process your personal data based on one or more of the following:

  • Your consent
  • Contractual necessity to provide requested services
  • Legitimate interests, such as improving our services or marketing relevant offers
  • Legal obligations under UK law

7. Cookies

Our website uses cookies to enhance your browsing experience and analyze website performance.
You can manage or disable cookies in your browser settings. For detailed information, please refer to our Cookie Policy (available on our website).

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Data Sharing and Security

We may share limited information with trusted third-party service providers (e.g., hosting or analytics providers) who process data on our behalf.

All data is stored securely, and we take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

10. Your Rights

Under the UK GDPR, you have the following rights:

  • Access your personal data
  • Request correction or deletion
  • Object to processing or request restriction
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at info@bluecrystalconsult.co.uk.

11. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place.

12. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

13. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Blue Crystal Consult
167–169 Great Portland Street,
London, W1W 5PF, United Kingdom
Email: info@bluecrystalconsult.co.uk
Phone: +44 75 5100 0035