by bcwebadmin | Aug 11, 2025
Transforming IT Systems Client A embarked on a project to modernise its IT infrastructure. The goal was to migrate from its legacy SDM system to Microsoft Dynamics CRM, including Business Central, to enhance operational efficiency, improve customer service, and...
by bcwebadmin | Jul 30, 2025
Service Design – Blueprinting of Customer-facing and Back-office Services A collaborative approach to service design blueprinting achieved objectives across service improvement, stakeholder engagement, and IT procurement within challenging timescales. Project...
